?FAQs

Questions? Answers.

Everything you need to know about booking, working and your account.

How do I book a service?

Open the FixMate app, choose a service, add your address and describe the problem. A nearby professional accepts your request and you can follow them on the map.

Which services are available?

Plumbing, electrical, carpentry, AC repair, cleaning and painting. We add more over time.

Can I get urgent help?

Yes. Use the emergency option in the app to send a request to workers close to you.

Can I rate a worker?

Yes. After each job you can rate it and leave feedback.

How do I become a FixMate worker?

Download the worker app, create your profile with your skills and service area, and our team will review it. See the For Workers page.

Does FixMate cost anything?

There is a free launch period and a 30-day trial for new workers. Details are shown in the app.

Can I choose when I work?

Yes. Go online when you are free and offline when you are not.

Do I get notified of jobs?

Yes. Nearby requests that match your skills are sent to your phone.

Is the app available yet?

FixMate is launching soon on Google Play and the App Store. Contact us to be notified.

Why does FixMate use my location?

To match you with nearby workers or customers and to show routes during a job. See our Privacy Policy.

How do I delete my account or data?

Email hello@fixmate.lk from the phone number on your account and we will help. See our Privacy Policy for details.

Still need help?

Our team is happy to answer anything else.